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Department Contacts
  • List of Academic Faculty Areas

Emergencies

Any disaster, unusual occurrence, utility malfunction, equipment failure that presents imminent danger to life and limb or property is an emergency and are to be reported immediately by telephone.

 Emergency Contact Numbers:
    • Cloverdale: 604-598-6076
    • Langley: 604-599-3276
    • Richmond: 604-599-2676
    • Surrey: 604-5992076

What to do about an Active Threat on Campus

Emergency information by campus:

Additional procedures for all campuses

Emergency Medical Protocol

1. If you are unsure as to the seriousness of the situation, do not hesitate to call 911 directly, you will be expected to report the nature of the emergency and give an accurate description of your location. Have someone make a follow up contact with Facilities. If you determine that the situation is less urgent but requires assessment or assistance contact Facilities at your campus. Facilities personnel will attend and determine the procedures to be followed.

2. Provide initial assistance and information to Facilities personnel who will be the prime contact with emergency personnel and medical facility.

3. Emergency contact with relatives or guardians is the responsibility of the appropriate emergency (medical or otherwise) personnel. University personnel are not authorized to contact relatives or guardians. Information regarding the patient or their emergency contact information will be provided by the University Facilities personnel who are responsible for answering any questions from health care personnel which are directed to the University.

4. The International Education office is responsible for providing follow up consular notification or other support to international students on a non-emergency basis as authorized by the student themselves.

There are "Security" buttons on campus payphones.

Please provide the following information:

  • Where is the Emergency
  • What has happened
  • Who's involved
  • Nature of the Emergency

Emergency information by campus:

Langley

Emergency telephone: 604-599-3276 

In case of fire:

  • Activate the fire alarm.
  • Dial 911
  • Vacate the building and meet in the parking lot nearest to the room you were in.
  • Notify the Facilities at 604-599-3276

Richmond

Emergency telephone: 604-599-2676

In case of fire:

  • Activate the fire alarm.
  • Dial 911
  • Vacate the building and meet in the parking lot nearest to the room you were in.
  • Notify the Facilities at 604-599-2676

Surrey

Emergency telephone: 604-599-2076 

In case of fire:

  • Activate the fire alarm.
  • Dial 911
  • Vacate the building and meet in the parking lot nearest to the room you were in.
  • Notify the Facilities 604-599-2076

Cloverdale

Emergency telephone: 604-598-6076 or 8-1-1 from campus telephones.

In case of fire:
  • Activate the fire alarm.
  • Dial 911
  • Vacate the building and meet in the parking lot nearest to the room you were in.
  • Notify the Facilities at 604-598-6076 

Procedures For All Campuses

In the event of a fire alarm: If trapped in room:
  • Place cloth material around/under door to prevent smoke from entering.
  • Retreat - close as many doors as possible between you and fire. Be prepared to signal from window - but, do not break glass unless absolutely necessary (outside smoke may be drawn in).
In the event of an earthquake:
  • Remain calm and take cover underneath a desk or table.
  • If no cover is available, move to the closest interior wall.
  • Protect your head and neck; kneel with back to wall; place head close to knees; cover sides of head with elbows and clasp hands firmly behind neck.
  • Stay away from: windows and objects which could fall on you or areas where hazardous materials are located.
  • Stay where you are: do not run outside - falling debris may cause injury.
  • Do not use elevators: if you are located in an elevator, you are probably better protected than most people - the elevator will not fall down the shaft, and nothing heavy can fall on you. If power fails, the elevator will stop, and lights will go off. Be patient. Each car will be contacted as quickly as possible and you will be advised on how rescue will occur. Take directions from emergency response personnel.
  • If outdoors: stay in an open area. Do not enter buildings.
  • If driving: pull the vehicle to the side of the road and stop. Avoid bridges, overpasses, buildings or power lines. Remain inside vehicle until the shaking is over.

Personal and Family Preparedness Basics:

Each of us can do our part to assist in an emergency and to be equipped to help rather than needing help. We encourage you to take the few minutes to review and act on this information with your family:

The first step
Emergency Preparedness is the preparation of individuals [i.e. you and I ] and families. Everyone needs reassurance and confidence that there is adequate preparation of their homes and families to cope with emergencies. The following outline areas that we all need to be concerned with.

Further information:

Flood Preparedness:

With many natural events that can impact our ability to provide educational delivery we often have little or no advance warning. At Kwantlen we are fortunate that our campuses are not located in high risk areas with the creeks adjacent to the Cloverdale and Langley campuses being affected by rainwater and tides rather than snow melt (freshet). The Richmond campus is protected by the dike system.  In the event of potential flooding the following contacts and links may be helpful.

Helpful Contacts and Links