Budget Management

IET provides support for the Budget Management service at the University. Budget Management is available via the Kwantlen’s employee intranet website. Authorized users can login and review approved budget areas.  Budget Management is an extension of Kwantlen’s Financial Management service.

IET’s support for this service includes key pre-services such as Server and Disk Management, Network Administration and Back-up and Recovery services. Account creation and access to the service is performed by IET but granting and revoking security privileges relating to accessing specific fund and organization data is maintained by Security Managers in the Finance department

Please see the Finance department  for more details regarding access to this resource. 

Eligibility

Available to authorized Kwantlen Polytechnic University employees.  Please visit the FAST Financial Reporting page to learn how to request this access.

IET Responsibilities

• Perform all Server Management tasks related to the server upon which this service runs.
• Perform all Disk Management tasks related to the server upon which this service runs.
• Perform all Back-up and Recovery service tasks related to the server upon which this service runs.
• Perform all Application Development and Maintenance tasks related to this service to ensure the application is operating in an optimal state and continues to meet business requirements.
• Ensure that the software which governs Financial Management is configured correctly to allow web access to this function.
• Create accounts as part of standard Account Management services.
• Manage access control list to ensure clients are able to access this service once accounts are created.
• Provide (where necessary), suitable documentation or training.
• Record related inquiries and assign each a unique tracking number.
• Assign all inquiries a service priority.

Customer Responsibilities

• Report any problems or requests relating to this service to the IET service desk
  
  by web: IET Self Service
  by email: ServiceDesk@kwantlen.ca
  by phone: 604-599-2116 option 3
  
  
• Ensure that the username & password information is kept private.
• Become familiar with how to correctly use this service.
• Review and track the status of submitted requests by logging into the IET Self Service.

Support Hours

07:30 – 20:00 weekdays excluding university holidays
Online support materials available 24 x 7

IET Regular Weekly Downtime Window. 

The downtime window is 5pm Saturday to 10am Sunday, the period of time during the week when usage of the Kwantlen systems and network resources are at the lowest.  IET will aim to schedule most minor system changes during the window thereby minimizing disruptions.  The window will be superceded if critical Kwantlen activities (e.g. web registration deadline) occur at the same time. IET will notify the Kwantlen community of all downtimes through the NoticeBoard.