PrintInterlibrary Loans
Interlibrary Loan FAQ's:
- How do I place an interlibrary loan for a book? A journal article? A video or DVD?
- Can I request thesis or dissertations?
- How long does it take to obtain material through interlibrary loan?
- How do I know if my interlibrary loan has been successfully submitted?
- How do I know when my interlibrary loan is ready to be picked up?
- Is there a limit to how many items I can borrow? Can I renew items borrowed through interlibrary loan?
- Who is eligible to place interlibrary loans?
- Information for institutions wishing to borrow materials from Kwantlen Polytechnic University Library.
- Interlibrary Loans contact information
How do I place an Interlibrary Loan for a BOOK?
You can request a Non-Kwantlen Book using this request form.
Fines and Limits for InterLibrary Loan books: If you fail to return an ILL book on time, you will be fined a dollar a day. If it has been over 30 days past the book's due date, the book will be considered lost and you will be billed for the overdue fine AND the full replacement cost as determined by the lending library.
How do I place an Interlibrary Loan for a JOURNAL ARTICLE?
- First check the Journal Titles database to see if we own the journal - search the Journal Titles database by the title of the journal in your citation and not by the title of the article.
- This may lead you to a database that contains that particular article. Check the date of your article to see which link to follow if the journal is in more than one database. Follow the links to the issue required. Follow the Where Can I Get This link to find out the exact location (online, in print). If the journal shows up at Kwantlen either in print or online, then either locate it on the shelves, download it directly if it is available online, or submit a request to have the item transferred from another campus by using the Request a Kwantlen Periodical form.
- If the item is not available at Kwantlen, you will have the option to fill out an Interlibrary Loan form and submit it online while you are still in the research database.
- You can request a Non-Kwantlen Periodical Article using this request form.
How do I place an Interlibrary Loan for a VIDEO or DVD?
- Kwantlen participates in a provincial cooperative that facilitates the exchange of videos/dvds among post-secondary institutions. If the video or dvd you want is not available at Kwantlen click here and chose Request a Non-Kwantlen Video or DVD. Use our How to Request a Non-Kwantlen Video or DVD for step by step instructions on placing a request.
Can I request thesis or dissertations through interlibrary loan?
You can and we will do our best to provide it. But note that many libraries do not loan such items. If costs of borrowing a dissertation is prohibitive, we will notify you.
Before you request a thesis through interlibrary loan, make sure you check the Thesis Canada Portal where you can download online Canadian thesis at no charge.
How long does it take to receive materials through interlibrary loan?
The length of time it takes to receive requested material varies from 1 day to 3 weeks, depending upon several factors:
- the accuracy of the bibliographical information supplied on the request form
- the response of the lending library
- the method of delivery
The ILL staff attempt to obtain all material as quickly as possible. Items arriving from international locations may take longer than 3 weeks to arrive.
How do I know if my interlibrary loan has been successfully submitted?
When you submit an interlibrary loan request, you should get a web page that tells you it has been sent successfully. If you would like to verify that your request went, or would like to inquire about which requests you have already submitted, you can contact our interlibrary loan office at 604.599.2684.
How do I know when my interlibrary loan is ready to be picked up?
You will receive notification through email that your interlibrary loan is available for pick up at the Checkout Counter of whichever Kwantlen Library that you designated in your request.
Is there a limit to how many items I can borrow through interlibrary loan? Can I renew items that I have borrowed?
There are no limits in place at this time for students, faculty or staff. If we notice you are requesting a large number of items, we may contact you. Sorry, no renewals! Remember that overdues for items obtained through interlibrary loan is $1/day.
Who is eligible for interlibrary loans?
Registered students, faculty and employees are eligible for the interlibrary loan service. Sorry, no interlibrary loans for alumni nor community borrowers.
Information for institutions wishing to borrow materials from Kwantlen Polytechnic Library
The following information pertains to institutions and organizations borrowing material through our interlibrary loan department. We do not lend material directly to external individuals. If you wish to borrow an item from Kwantlen, you should contact your library document delivery/ILL department to submit a request.
At this time, we accept interlibrary loan requests via email, fax, and through Outlook online. Our loan period is 2 weeks from date of receipt with no renewals. Kwantlen does not loan reserve items, reference material, microforms, special collections material nor our music CD's through interlibrary loan. Please contact us at the information below should you have any questions about your request.
Interlibrary loan contact information:
Phone: 604.599.2684
Fax: 604.599.2532
Email: ill@kwantlen.ca
Updated by: Caroline Daniels, Interlibrary Loans Librarian
Updated: 01/05/10